Resumption and temporary suspension of acceptance, delivery delays of mail items destined to various countries/territories (Updated on September 10) |
September 10, 2020
Our acceptance of various international mail items has been temporarily suspended due to the novel coronavirus pandemic. Meanwhile, we will resume or temporarily suspend acceptance of mail items as shown in the table below from September 11.
Resumption
| Countries/Territories | Previously | From September 11 | ||||||
|---|---|---|---|---|---|---|---|---|
| Air | SAL | Surface | EMS | Air | SAL | Surface | EMS | |
| Angola | X | - | ✔ | - | ✔ | - | ✔ | - |
| Ecuador, Gabon, Ivory Coast | X | - | X | X | ✔ | - | X | ✔ |
| Ghana, Tanzania (United Rep.), Togo, Nigeria, Madagascar, Mauritius | X | - | ✔ | X | ✔ | - | ✔ | ✔ |
| Kenya, South Africa | X | X | ✔ | X | ✔ | X | ✔ | ✔ |
Suspension
| Countries/Territories | Previously | From September 11 | ||||||
|---|---|---|---|---|---|---|---|---|
| Air | SAL | Surface | EMS | Air | SAL | Surface | EMS | |
| Azerbaijan | ✔ | X | ✔ | X | ✔ | X | X | X |
| Afghanistan | X | - | ✔ | - | X | - | X | - |
| Armenia | ✔ | X | ✔ | - | ✔ | X | X | - |
| Iran, Djibouti | X | - | ✔ | X | X | - | X | X |
| Turkmenistan | X | X | ✔ | - | X | X | X | - |
✔: acceptable, X: acceptance suspended, -: unacceptable
For details on the latest status concerning the acceptance of mail items destined to countries and territories worldwide and information about delivery delays of mail items and other matters, please check here. We continue to temporarily suspend acceptance of mail items destined to various countries and territories because their postal operators are still not accepting inbound postal items and/or our transportation performance remains significantly reduced due to reduction of flights from/to Japan. Items which have already been accepted and cannot be dispatched to their destinations will be returned from the delivery offices to the senders in order.
In addition, because of the global reduction of flights, considerable delivery delays are expected for accepted outbound mail items.
We sincerely apologize for the inconvenience. It would be appreciated if you would kindly understand this situation in advance.
