Inquiry/FAQs |
We will answer the frequently asked questions/troubles.
Goods/Services
- Type of Post
- Service Contents
- Terms used for International Mail
Troubles regarding International Mail
- I have not received my EMS Mails/Parceks
- I want to change the address
- Postal item damaged
etc
Notice on Receiving Mails
- Forwarding/Holding service for international parcel post
- Flow of Delivery
Notice on Packaging
- Packaging of Printed Matter
- Materials for packages and how to pack postal items
Sending insured remittances overseas
- How to send money overseas
- When you purchase insurance for your mail
Required Information
- How to write label
- Customs Declaration Form/Invoice
Contents
- What can/can't be sent overseas
- Sending documents and articles together
Customs Inspection
- Procedure at Customs
- Inspection at the destination country
EAD(Electronic Advance Data)
- EAD(Electronic Advance Data)
- STOP Act
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Inquiries on Express Mail Service (EMS) |
Inquiry（Customer Service Center）
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Inquiry Operator will answer your call. |
