International Mail My Page Service

You can make and print all labels and necessary documents for sending international mail such as EMS and International ePacket Light. This service has a PC version and a smartphone version.

Log in for the PC version here.

You can make and print all labels and necessary documents for sending international mail, such as EMS and International ePacket Light, by PC and printer at your home or workplace.

Please use the smartphone version for printing labels via a Yu-pri Touch terminal at a post office.

Please access by smartphone for using the smartphone version.

Log in for the Smartphone version here.

You can create shipping data with your smartphone and print labels at a Yu-pri touch terminal installed in post offices.

Service overview

How to use this service

PC version/Smartphone version

Service features

You can make and print all labels and necessary documents for sending international mail such as EMS and International ePacket Light.
You can register an address book and contents list.
Sending international mail is easy because you do not need to handwrite anything except your signature.

Differences between PC version and smartphone version

Item	PC version	Smartphone version
Maximum number of registered contents for one label.	60	60
Printing labels	Using your own printer and A4 paper black and white printing available	Using a Yu-pri Touch terminal installed in some post offices Find post offices (Japanese only) For sending an item from a post office without a Yu-pri touch terminal, please show the printing number (item number) to the postal clerk. When the printing number (item number) is sent to you instead of the 2D code, please show the number to the postal clerk.
Other features	New shipping labels can be created using previous data.	You can use this service without an account. (If you create an account, input is easy from the second time.)

Other functions

More information is here

Terms and conditions and System requirements

FAQs about International Mail My Page Service

List of FAQs is here

What procedure is needed for using International Mail My Page Service?

Anyone can use this service free of charge by registering and agreeing to the terms of service.

What is the International Mail My Page service?

The International Mail service provides a personal website for International Mail customers to have access to various other services.

Inquiries about International Mail My Page Service

International Mail My Page Service Office

E-mail：ems-label@ems-post.jp
Opening hours：10:00-17:00 (except for Sat. Sun. and public holidays from Dec 29 - Jan 3)

Misdirection of customer emails and failure to respond to non-Japanese inquiries received by the International Mail My Page Service Office

Inquiries about international mail

Customer Service Consultation Center

Toll-Free：0120-5931-55 (Japanese only)
Mobile phone users：0570-046-111 (English)
（Customer will be charged for phone calls.）
Information service：Daily 8:00～21:00
https://www.post.japanpost.jp/int/question/tel.html