Temporary suspension of international mail to Cook Islands etc. (Updated on September 26) |
September 26, 2022
Our acceptance of various international mail items has been temporarily suspended due to the novel coronavirus pandemic. Meanwhile, we will resume acceptance of mail items as shown in the table below from September 27.
| Countries/ Territories |
Previously | From September 27 | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Letter-post | Parcels | EMS | Letter-post | Parcels | EMS | |||||||||
| Air | SAL | Surface | Air | SAL | Surface | Air | SAL | Surface | Air | SAL | Surface | |||
| Cook Islands | ✓ | - | ✓ | ✓ | - | ✓ | ✓ | ✓ | - | X | ✓ | - | X | ✓ |
| Christmas Island, Cocos (Keeling) Islands, Nauru, Norfolk Island | X | - | ✓ | X | - | ✓ | - | X | - | X | X | - | X | - |
| Independent State of Samoa | ✓ | - | ✓ | ✓ | - | X | - | ✓ | - | X | ✓ | - | X | - |
| Solomon Islands, Papua New Guinea | X | - | ✓ | X | - | X | X | X | - | X | X | - | X | X |
| Tonga | X | - | ✓ | X | - | X | - | X | - | X | X | - | X | - |
| New Caledonia | ✓ | - | ✓ | ✓ | - | ✓ | ✓ | ✓ | - | X | ✓ | - | ✓ | ✓ |
| Vanuatu | X | - | ✓ | X | - | - | - | X | - | X | X | - | - | - |
| French Polynesia | X | - | ✓ | X | - | ✓ | - | X | - | X | X | - | ✓ | - |
✓: acceptable, X: acceptance suspended, -: No service
For details on the latest status concerning the acceptance of mail items destined to countries and territories worldwide and information about delivery delays of mail items and other, please check here. We continue to temporarily suspend acceptance of mail items destined to various countries and territories because their postal operators are still not accepting inbound postal items and/or our transportation performance remains significantly reduced due to reduction of flights from/to Japan. Items which have already been accepted and cannot be dispatched to their destinations will be returned from the delivery offices to the senders in order. Items that have already been accepted as of today's date are likely to be handled in the same way. It would be appreciated if you would kindly understand this situation in advance.
In addition, because of the global reduction of flights, considerable delivery delays are expected for accepted outbound mail items.
We sincerely apologize for the inconvenience. It would be appreciated if you would kindly understand this situation in advance.
