Notification
Lifting of Suspension on Shipment of International Postal Items to Belgium
April 22, 2016
Due to the influence of the terrorist attacks in the Belgian capital, Brussels, on 22nd March 2016, we suspended the shipment of international items there. However, we now announce that we are lifting the measure as of today.
This is because flights from Japan to Belgium have steadily been resumed since the beginning of April, and we received a notice dated April 19 from Belgium Post that mail operations are returning to normal there.
For the time being, mail delivery in Belgium may take longer than usual because of the concentrated arrival of mail volumes from other countries. Your understanding of this situation is greatly appreciated.
We apologize for any inconvenience caused to our customers and request your understanding and cooperation in this matter.
Inquiries from customers
Customer Service Center
Phone number
0120-5931-55 (toll-free)
Call from mobile phone
0570-046-666
(call charge must be paid by the user)
Available hours
Weekdays: 8:00 - 22:00
Saturdays, Sundays and holidays: 9:00 - 22:00
- Please make sure to prevent misdialing.