International Mail

Letters

There are two types: Standard-sized Mail and Nonstandard-sized Mail. With this service, letters and documents weighing up to 2 kg can be sent.

Service Details

	Standard-sized Mail	Nonstandard-sized Mail
Dimension	Long side: 14～23.5cm Short side: 9～12cm Thickness: up to 1cm	Longest side: 60 cm Length + Width + Height = 90 cm for rolled item, Diameter×2 + Length = 104 cm
Weight	Up to 50g	Up to 2kg
	Mail weighing more than 50 g is treated as nonstandard-sized mail even if the size is within the limits.
Shipping Type	Airmail Surface Mail SAL is not available for this service. Comparing shipping methods
Available Option Services (Special Service)	Registered Mail Advice of Delivery Insured Mail Option Services

Articles that can be sent as Letters

Articles that can be sent as Letters	Documents
	For example, this includes letters, business papers, magazines, CDs and IC cards. Details of items considered to be documents
Articles that cannot be sent as Letters	Merchandise
	Merchandise cannot be sent as letters even though it may come under the examples of documents. It is possible to send merchandise if it is for noncommercial use (e.g., merchandise purchased from a shop and sent to friends as a gift).
	Goods
	Items not considered to be documents cannot be sent as letters. For example, this includes clothes, dolls, foods, and stationary.

Rates

If the size of a mailpiece is within the limits, the postal charge is determined by the weight alone.

Check rates and delivery days

Check the rate schedule

Usage Requirements and Precautions

• When sending items which may be subject to customs inspection, such as goods with monetary value, customs declaration forms (CN22/CN23) and EAD transmission are mandatory. Such items must therefore be sent with labels created via the International Mail My Page Service*.
  Please note that especially when sending books, calendars and CDs/DVDs as letters, items may be subject to customs inspection in the destination country/territory and returned to the sender due to a missing customs declaration form or EAD. We cannot refund the postage on international mail items that are delayed or returned to senders owing to a determination made by the destination customs authority.
  • Regarding shipping type, please select "Letters/Other" or "Letters/Other (registered)".

International Mail My Page Service