Notification
Suspension of Surface Mail Service to Mexico
October 26, 2016
Japan Post Co., Ltd. is temporarily suspending surface mail service (letter-post and parcel-post items) to Mexico, effective December 1, 2016.
This suspension is based on a notification from Mexico Post stating that, due to domestic circumstances, it is difficult for Mexico Post to continue processing inbound surface mail items.
Thank you for your kind understanding.
Inquiries from customers
Customer Service Center
Phone number
0120-5931-55(toll-free)
Call from mobile phone
0570-046-666(call charge must be paid by the user)
Available hours
Weekdays: 8:00 - 22:00
Saturdays, Sundays and holidays: 9:00 - 22:00
*Please make sure to prevent misdialing.