UGX(U-Global Express) Size and Weight Limits;
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Size and Weight Limits
Size and weight limits are as follows.
| Size | Weight |
|---|---|
 |
Under 30kg |
Reference If length and weight are exceeded
If length and weight of your package exceed the limit, please contact "International Courier Service UGX Support Desk" at 0120-09-5931.
Note Minimum size and weight
Minimum size and weight are 14cm for length and 9cm for width. (In case of roll-shaped items, length + diameter × 2 = 17cm.)
Handling Countries and Territories
UGX is available at 51 countries and territories as described below.
- UGX Service to Sri Lanka, Pakistan, Bangladesh, Vietnam, Macau, Maldives and Russia has been temporarily suspended as of April 2023.
| Territory | Country and Territory Names |
|---|---|
| East Asia | Korea, Taiwan, China, Macau, Hong Kong |
| South-East Asia | Indonesia, Cambodia, Singapore, Thai, Philippines, Vietnam, Malaysia |
| West Asia | India, Sri Lanka, Pakistan, Bangladesh, Myanmar, Maldives |
| Oceania | Australia and New Zealand |
| Europe (1) | Ireland, Italy, United Kingdom, Austria, Netherlands, Greece, Swiss, Sweden, Spain, Denmark, Germany, Norway, Finland, France, Belgium, Portugal, Luxembourg |
| Europe (2) | Estonia, Croatia, Slovakia, Slovenia, Czech Republic, Hungary, Bulgaria, Poland, Latvia, Lithuania, Romania, Russia |
| North America | Canada, United States of America |
Note Inapplicable Territories
Please note that deliveries cannot be made to some countries and territories.
For details, please check the "
Terms of the International Courier Service (Inapplicable Territories) (Japanese) (PDF:18kB)".
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We will suggest the service you will need.
