Trouble Regarding EMS The address I used is incorrect. Can I change it? |
It is possible if a request for recovery is made prior to the completion of shipping arrangements at the post office in charge of overseas shipments (International Mail Exchange Office).If the shipping arrangements are completed, we are not able to meet your request. Please be advised that we may charge you for handling fee.
- If the request is made before the item is prepared for shipment from the post office – Free of charge
- If the request is made after the item is prepared for shipment from the post office – 680 yen
If you cannot find the FAQs you are looking for
We respond to your questions about International Mail.
- Inquiry
An operator will answer.