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Required Information Are there any points to note about sending international mail? |
Please note the following points when sending international mail.
Regarding the recipient's address
Recipient's phone number
For mail containing items that may be subject to customs inspection, the recipient may be contacted by the Customs Office in the destination country to facilitate and expedite the inspection. In order to enable this contact, we advise senders to indicate the recipient's phone number if possible.
Indication of forwarding not required
In case the recipient has changed his/her address and forwarding of the mail is not required, please clearly indicate that in a language understandable in the destination country (for instance, "Forwarding not required" in English, or "Ne pas réexpédier" in French) in an easy-to-see place on the recipient's address side.
Others
Whenever possible, we ask that the names and addresses of the sender and the recipient be written inside the mail or put on a piece of paper enclosed in the mail.
When sending multiple mail items at one time
Prior notice to the sending post office
Please notify the sending post office of the following information in advance whenever possible. We also appreciate your cooperation in case we ask you to sort your mail by type and by destination country/territory.
- Number of items to be sent
- Date and time you want to send the items
If you cannot find the FAQs you are looking for
We respond to your questions about International Mail.
