International Mail
About Electronic Advance Data (EAD)

For customers sending goods overseas, Effective March 1st, 2024, postal items containing dutiable articles to all countries/territories will no longer be accepted with handwritten labels.

Please use International Mail My Page Service that transmits EAD when shipping labels are created.

More information about Electronic Advance Data is here.

International Mail My Page Service

List of FAQs is here

	PC version	Smartphone version
Display language	Japanese English Chinese	Japanese English
Printing labels	Using your own printer and A4 paper.	Using a Yu-pri Touch terminal installed in some post offices. When the printing number (item number) is sent to you instead of the 2D code, please show the number to the postal clerk.
Other features	New shipping labels can be created using previous data. Only the address and name fields of the “Recipient" can be entered in Chinese and Korean.	You can use this service without an account.
How to use	Click here for the page on how to use.	Click here for the page on how to use.

We recommend sending HS codes of mail contents in the form of Electronic Advance Data (EAD) when sending to certain European countries/territories (EU member countries, etc.).

For further details about target countries and HS codes, please click here.

Changes regarding Electronic Advance Data effective March 1st, 2024

The requirement for transmitting EAD is getting stronger worldwide. Therefore, postal items containing dutiable articles to all countries/territories will no longer be accepted with handwritten labels. When creating labels, please use the International Mail My Page Service to transmit EAD.

1. EAD transmission is mandatory for items to all countries/territories.

Postal items cannot be sent with handwritten labels to the countries/territories where EAD transmission is mandatory.

2. The types of postal services requiring EAD transmission have been expanded.

"Yes" in the "Requiring EAD transmission" column in the table below means that postal items containing goods must be sent with labels created with the International Mail My Page Service.

Handwritten labels are accepted only for sending letters or other documents.
"Dutiable articles" are generally articles with declarable values and ones that may be subject to customs inspection. The destination customs authority determines whether items are subject to customs inspection. Therefore, Japan Post cannot provide any definite guidance in this regard.
If it is unclear whether your items are dutiable or not, we recommend that you create labels using International Mail My Page Service. We cannot refund the postage on international mail items that are delayed or returned to senders owing to a determination made by the destination customs authority.

More information about Electronic Advance Data is here.

3. Handwritten labels will no longer be acceptable

Effective March 1st, 2024, handwritten labels in the table below will not be accepted because they lack EAD. When creating labels, please use the International Mail My Page Service.

EMS label (for goods)
Postal Parcel label
Label for International Registered Mail
Customs Declaration Form (CN22)
Customs Declaration Form (CN23)

FAQ

What items require EAD and may be subject to customs inspection?

Generally, items with a declarable value, such as goods, require EAD and may be subject to customs inspection. For more details, please check here.

Does the sender have to create labels and transmit EAD?

Japan Post cannot be responsible for your customs declarations. Please enter the data correctly by yourself to avoid any inconvenience.

Can I be reimbursed for the postage if my postal items are delayed or returned by destination countries/territories because of missing or insufficient/inaccurate EAD?

We cannot refund the postage on international mail items that are delayed or returned to senders owing to a determination made by the destination customs authority.